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ExactCare is seeking experienced Pharmacy Technicians that are interested in changing the lives of complex patients each day. The Medication Reconciliation Technician is responsible for performing telephonic medication reconciliations essential to the identification of patient’s current medication routine. This individual will obtain medication information in an accurate, professional and efficient manner. They will work across multiple clinical software systems and must excel in data entry. As well, they will take part in other pharmacy duties as needed to assist ExactCare’s patients. Pharmacy Technicians are expected to personify our Core Values each day and be committed to deliver on our Patient Promise. This position offers a steady, full-time schedule.
Essential Duties & Responsibilities:
Provide exemplary customer service to all patients and caregivers.
Efficiently obtain medication information.
Maintain patient records with strong attention to detail.
Serve as a liaison between the pharmacists and other medical professionals as appropriate.
Ensures data is processed accurately and in a timely manner to meet clinical requirements prior to fulfillment.
Demonstrates superior written and verbal skills to communicate with internal counterparts to resolve patient issues.
Exhibits the Core Values in their daily work to deliver on our Patient Promise.
Other duties as assigned.
Knowledge, Skills & Abilities:
Strong attention to detail and accuracy.
Strong prioritization and organizational skills.
Ability to use multiple software programs to obtain medication orders information.
Maintain a high degree of confidentiality
Passion to help people and enrich their lives
Ability to exhibit ExactCare Pharmacy’s Core Values in daily work:
Be the example.
Work together for success.
Just be cool.
Get it right.
Always seek to improve.
Must be 18+ years of age. High school diploma /GED required.
Should have excellent knowledge of drug names and medical abbreviations.
Prior pharmacy technician experience, required.
Certified with the Pharmacy Technician Certification Board and maintain a current certificate, preferred.
Internal Number: 2
About ExactCare Pharmacy
ExactCare is not your average pharmacy! We are a full-service, closed-door pharmacy that specializes in helping patients who are juggling multiple medications. Our focus? To make it easier and safer for patients to adhere to their complex daily medication routines—and, ultimately, stay healthy. How do we do it? We work with patients and their health care teams to manage their medications and monthly refills. This includes organizing medication doses by day and time in the ExactPack® packaging system and delivering it to patients at home. The environment at ExactCare is exciting, fast-paced and full of opportunity for energetic, highly-motivated and results-driven professionals who want to make a difference in patients’ lives every day! To put it simply, we love what we do. And that shines through with some of the awards we’ve received for being a fast-growing company that’s a great place to work: 2013, 2014 and 2015 Plain Dealer Top Workplaces Winner; 2015 and 2016 Crain’s 52 Fastest Growing Companies; 2016 Weatherhead 100 Centurion Winner; 2015 Weatherhead 100 Winner; 2015 Smart Business Magazine Smart 50 Honoree and Innovation Category Winner; named to Inc. 5000 Fastest Growing P...rivately Held Companies in America for 2014, 2015, 2016 and EY Entrepreneur of the Year Award in 2014. In 2017, ExactCare was named to the NorthCoast 99 list of best workplaces for top talent in Northeast Ohio and awarded first place among the 2017 Weatherhead 100 Centurion winners!ExactCare is headquartered in Valley View, Ohio, just south of Cleveland. ExactCare Pharmacy offers a competitive salary and comprehensive benefit plan.