Saddleback Memorial’s centers of excellence are renowned for prevention, diagnosis and treatment of cancer, heart disease, stroke, pulmonary disease, orthopedics and diabetes; and for leadership in emergency medicine, critical care medicine, breast health, outpatient rehabilitation, advanced imaging, women’s health, geriatric care and surgery, including robotic-assisted procedures.
Saddleback Memorial Medical Center has consistently been named one of Healthgrades’ America’s 50 Best Hospitals, an achievement gained by just 1% of the nation’s hospitals. It has also been honored among Truven Health Analytics’ Top 50 Cardiovascular Hospitals in the U.S., consecutively voted Orange County’s #1 Best Hospital in the Orange County Register’s Best of Orange County poll of readers and has appeared on both Becker’s Hospital Review and Thomson Reuters’ lists of America’s Best Hospitals. Saddleback Memorial’s U.S. News & World Report “high-performance” ranking categories included Heart Failure, Hip Replacement, Knee Replacement and Chronic Obstructive Pulmonary Disease.
The director is responsible for the quality and quantity of work performed; and supervises the clinical area, business activities, medical records, and transcription, and staff within the Breast Center to ensure optimum patient care by providing high quality, cost effective services. Works in close collaboration with the breast care center medical director on all operational and clinical activities. Attracts, interviews, hires, trains, develops and retains effective staff, to maintain consistently efficient, high quality patient care and service to physicians according to Memorial Values. Ensures compliance with all regulatory and accreditation agencies i.e. federal, state, MQSA, ACR, and Joint Commission. On a daily basis, the director interacts with, and solves problems for numbers of referring physicians representing multiple specialties and their patients. Routinely participates in breast treatment planning weekly meetings. Assists with marketing efforts and community
breast care outreach programs.
Assists in the development of business plan to meet SMMC strategic plan and is responsible for the development, assessment, and achievement of the annual budget to meet strategic goals for the breast center. Accountable for customer service standards including but not limited to patient/physician satisfaction and staff satisfaction. If licensed to provide clinical services, the director will maintain clinical licensure and perform clinical/imaging tasks as necessary to assist with patient care needs and to maintain licensure.