The IT Clinical Systems Analyst provides expertise in business and healthcare processes and participates in formulating system scope and objectives relative to the company’s requirements utilizing previous clinical expertise Works as part of a team who provides knowledge, guidance, research and fact finding expertise to define, design and modify specifications and processes of information systems. Incumbent participates in establishing system documentation standards and quality assurance methodologies for systems and applications.
Provides information for staff and various committees guiding the design, implementation and maintenance of application and system specifications and processes. Participates in task forces to plan, implement, and coordinate facility activities to maximize information technology service quality, effectiveness and efficiency. The incumbent will act as a liaison, proactively garnering input from clinical ‘customers’ and translating that input into specific functional requirements to be implemented.
- Participates as part of a team to assemble request for information/proposal (RFI/RFP), return on investment (ROI) calculations, capital or operating budgets data or other specifications and documents.
- Creates application and end user documentation following applicable department, company and industry standards and policies.
- Participates in the preparation of fully integrated testing scenarios. Analyzes information systems across multiple levels and states and their relationships. Provides information to be taken into account as part of the comprehensive testing plans.
- Maintains a current professional and technical knowledge relating to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require.
- Identifies, investigates, tracks, and resolves minor project, system or application errors ensuring the solution is timely and of acceptable quality.
- Participates in the designs of end user training and curriculum for applications and systems. Participates in the initial rollout and ongoing training of the user community.
SCOPE AND COMPLEXITY
This position has responsibility for selected information applications or systems. Work is performed in a fast paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent has minor level decision-making authority for projects and applications and works at peer level. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
- Requires extensive sitting with periodic standing and walking.
- May be required to lift up to 20 pounds.
- Requires significant use of personal computer, phone and general office equipment.
- Needs adequate visual acuity, ability to grasp and handle objects.
- Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
- May require off-site travel
May require a current valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. May require a current Physical Therapy license within the
State of practice.
Requires intermediate to advanced skills using word processing, spreadsheet, database and other standard business applications. Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate and interact across facilities and at various levels. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.
General knowledge of information technology and healthcare is desirable.
Additional related education and/or experience preferred.