The Deputy to the Chief of Staff (DCOS) is an executive position responsible to the Chief of Staff (COS). The DCOS position resides within the Executive Office and is directly supervised by the COS. Key qualities include leadership, strategic planning, matrix-teamwork building, quality improvement, and credentialing and privileging. The desired candidate will have proven managerial skills in a complex health care environment that can foster inter-institutional relationships in an academic setting. VAMC Memphis is a modern tertiary care facility, affiliated with the University of Tennessee Health Science Center (UTHSC), Memphis.
The DCOS's primary focus is on clinical operations, with emphasis on performance, quality, safety, and access. A strong background in data analysis, systems redesign, and quality performance will be required for success. The DCOS will have supervisory responsibilities over one or more clinical services and must therefore have management and supervisory experience. S/he will serve as acting COS when the COS is not on site, and must have a strong commitment to ICARE values. The position is primarily administrative, however some degree of direct patient care in one's specialty (not to exceed 20%) is required. The incumbent also serves as professional liaison to other VA facilities, VISN-9, VACO, academic affiliates, and community stakeholders. S/he will promote constructive problem resolution in an environment of competing priorities. The incumbent monitors and promotes compliance with VA regulations, standards of TJC (The Joint Commission) and other regulatory bodies, and upholds ethical professional standards both personally and amongst staff
Some of theDCOS responsibilities will include but are not limited to the following:Demonstrates the ability to coordinate and integrate programs into a comprehensive package of services to meet the needs of Veterans by participating in establishing policies, procedures, and guidelines to ensure continuous comprehensive services. Closely monitors SAIL and performance measure metrics and assists all clinical services in performance improvement activities with the goal being continuous improvement in the quality and safety of the clinical care provided.
Provides direct supervision over specific clinical services assigned by COS
Is responsible for oversight of Non-VA Purchased Care activities, consult management, timely clinical documentation, hospital flow, and other critical clinical practices that impact organizational efficiency and safety.
Works closely with Quality Management to create an environment of safety, assuring compliance with VA and Joint Commission standards, contributing to fact findings and quality/safety investigations, and participating in risk management activities (peer review, disclosures, RCA's, etc.).
Serves as Chair of the Clinical Practice Group, serves on other committees as assigned by COS, acts as COS designee, and participates in or chairs compensation panels and Professional Standards Board meeting.
Maintains specialty board certification, credentialing as a physician, and provides direct clinical care in his/her specialty as assigned by COS.
Work Schedule: Monday - Friday 8:00 am - 4:30 pm ; schedulecan vary due to workload
Functional Statement Title: Deputy, Chief of Staff
- Citizenship of the United States. Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with Department of Veterans Affairs policy.
- Must be proficient in written and spoken English.
- Degree of doctor of medicine or an equivalent degree resulting from a course of education in allopathic medicine or osteopathic medicine. The degree mush have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed.
- Completion of residency training or its equivalent, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification.
- Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia.
Preferred Experience: It is preferred that the applicant has a Masters of Business Administration or Masters of Health Administration degree; VA Management experience; Recent or current academic appointment; Recent experience in clinical education.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-2 Physician Qualification Standard. Physical Requirements: The physical requirements of this position are concerned with the mental and physical ability of the applicant to satisfactory perform the duties of the proposed assignment and may include requisite laboratory and other screening as required by Federal regulatory agencies.
All applicants are required to submit the following supporting document type(s):
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
*Other Veterans Document
VA Form 10- 2850 - Application For Physicians, Dentist, Podiatrists, and Optometrists (Available at http://www4.va.gov/vaforms/medical/pdf/vha-10-2850-fill.pdf)
Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1948373.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.