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At Loma Linda University Health, we are committed to excellence in education, research, and patient care. If you are passionate about excellence and innovation, apply and discover the many possibilities for your future.
In coordination with the Director of House Support and the Directors of Patient Care, the Administrative Clinical Liaison provides clinical management, administrative, financial, and talent service management and supervision to the entire hospital. This frontline leader is responsible for directing and coordinating patient placement, throughput, and staffing throughout LLUMC-M. The Administrative Clinical Liaison directs and facilitates admissions and transfers and makes the final decision when necessary regarding patient placement on a clinical unit. In coordination with the Director of House Support and the Director on Call, the Administrative Clinical Liaison will initiate the chain of command and the Admission, Discharge, Transfer (ADT) policies as needed. This position functions as the on-site Administrative Designee in the absence of the Department Directors. This position is responsible for the direction and coordination of services for patients and staff according to hospital and departmental policies, procedures and guidelines on a hospital-wide basis for the designated shift and acts as a clinical and administrative resource to both staff and management. Effectively utilizes clinical resources as needed. Assures a safe environment for patient and personnel. Communicates effectively at all levels. Functions as a professional and competent role model. Exhibits managerial and leadership competencies in critical thinking, problem solving, interpersonal interactions, risk management, materials managements, and talent services management. Serves as a role model and provides positive influence to facilitate change. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Contributes to the efficiency of the organization by demonstrating fiscal responsibility during each shift. Assures that care, equipment, and services provided are appropriate for the ages and needs of the populations served. Participates in the development and implementation of performance improvement measures pertinent to the house. Adheres to excellence in customer service and holds staff accountable at the same level. Provides for prompt service recovery as needed. Understands, observes, and employs daily the following nursing statutes: California Nurse Practice Act, The American Nurses Association (ANA) Code of Ethics for Nurses, the ANA Bill of Rights for Registered Nurses and the ANA Scope and Standards of Practice for Nursing. Performs other duties as assigned by Director.
Knowledge and Skills: Demonstrate an understanding of normal growth and development of the population served and care of these patients as appropriate to unit assigned. Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Excellent communication, strong interpersonal and writing skills. Maintains a direct line of communication with Director regarding decision-making processes, patient/family status, and unit work flow. Demonstrates ability to make independent/appropriate judgments within legal scope of practice regarding patient care. Demonstrates knowledge of, and ability to use, the nursing process. Able to demonstrate leadership skills by directing others, facilitating nursing unit process flow with collaboration of other clinical departments. Participation in committees or other documented activities. Self-directed, flexible approach to problem-solving, and willing to assume additional responsibilities as needed. Exhibits an exceptional level of professionalism at all times in dealing with all staff, ancillary departments, and facility's internal/external customers. Exhibits effective, proactive conflict resolutions and participates in remediation of staff as appropriate. Actively participates in the designation, collection, and interpretation of quality initiatives and professional improvement data at the unit and system level. Performs data entry, proofreads and retrieves via EMR and hospital computer system. Operates basic diagnostic equipment utilized in nursing departments (i.e. IV pumps, ECG monitors, vital sign machines, bed and gurney operation, SCDs, and the like). Utilizes standard office equipment (i.e., computer, fax, photocopier). Personal computer and computer software skills (i.e. MS Windows, MS Office including Word, Excel and PowerPoint, internet, timekeeping, e-mail).
Required Education and Experience: Bachelor's degree in nursing (experience in lieu of education will be considered). Master's Degree in nursing or equivalent preferred. 5 years of directly related supervisory/charge experience required. Two years of directly related House or ACL supervisory/charge experience in area of specialty preferred. ICU or ED experience preferred.
Required Certification, Licensure, or Registration: Current Registered Nurse, California. Current BLS for Health Care Providers and ACLS required. PALS and NRP required within 6 months of hire. Current, nationally recognized, specialty certification, preferred.