At Independence Physician Management (IPM a subsidiary of UHS Inc.) we're looking for exceptional people who share our vision and values, who share our focus on hard work, enthusiasm, teamwork, loyalty, trust and cooperation. We've embraced these traits and built a team of employees who consistently work to achieve the highest level of service excellence. People are our most valuable resource at IPM as we are committed to providing high quality acute care and behavioral health services to residents of the communities we serve. We are equally committed to offering our employees unlimited opportunity in an environment that encourages professional development.

The Billing Supervisor has day to day oversight of all pre-claim adjudication processes. This includes charge capture, claim submission, claim edits (Practice Management System (PMS), clearinghouse) and payer rejections.  Supervises the volume of incoming work and existing inventory and matches current staffing resources to ensure that the work is completed accurately and timely based on team goal/objectives.  Monitors daily processes to minimize lag days. Identifies and works to resolve root causes that are negatively impacting claims acceptance rate or causing delays in claim submission.  Routinely meets with direct reports to review their individual results and identify opportunities to improve performance (productivity and quality).  Trains, coaches, and counsels staff members in an effort to develop staff, improve teamwork, morale and overall team performance/results. 

• Monitors daily pre-claim adjudication edit inventory volumes to maximize efficiencies for timely and accurate claim submission and minimize lag days for resolution of PMS, claim, clearinghouse and payer edit resolution to ensure that goals/objectives are met.  Distributes work appropriately across the team to yield optimal results.
• Supervises (productivity and quality) and routinely meets with his/her direct reports to review results and identifies ways to improve performance.  Collaborates with the team on identifying root causes for the practice management system (PMS), claim, clearinghouse and payer edits.  Works to resolve issues and escalates to the Provider Billing and Reimbursement Operations Manager as needed.
• Maintains an expanded knowledge base and thorough understanding of PMS functionality, charge capture, claims submission processes, claim edits, clearinghouse edits and functionality, payer rejections, Version 5010 standard claim format and payer specific claim requirements.  Serves as the point of escalation for resolution of complex issues that arise on a daily basis.
• Maintains an expanded knowledge base and thorough understanding of PMS functionality, charge capture, claims submission processes, claim edits, clearinghouse edits and functionality, payer rejections, Version 5010 standard claim format and payer specific claim requirements.  Serves as the point of escalation for resolution of complex issues that arise on a daily basis.  
• Provides excellent service to internal and external customers by providing clear and concise answers to questions or follow-up items in a responsive and positive fashion.  Works collaboratively with Practice Administrators/Managers to resolve daily issues as needed
• Enforces standardization of daily work flows to promote established "best practices" and to maximum efficiencies. Builds a cohesive team that works well together to ensure that the work of the team is accomplished
• Promotes a work environment of accountability and ownership.  Sets appropriate standards of performance and behavior, communicates clear expectations; coaches and counsels staff on performance and behaviors as needed.  Conducts routine
• one-on-one meetings focused on work performance and behaviors, opportunities for improvement and recognition of accomplishments.    Maintains comprehensive and concise documentation of the one on one sessions, next steps and expectations.
• Participates in the employment hiring process for Provider Billing and Reimbursement Operations Department.  Prepares well thought-out and meaningful performance appraisals for direct reports summarizing performance as well as focusing on opportunities for improvement and recognizing performance that exceeds expectations
• Performs other duties as assigned.