| JOB TITLE: Patient Foodservice Liaison I LOCATION: Geisinger Wyoming Valley Medical Center DEPARTMENT: Foodservice WORK SCHEDULE: Days. Weekend and holiday rotation. WORK TYPE: Full-time Are you seeking a career with lasting impact? Geisinger has exciting opportunities for you to join our team as a Patient Foodservice Liaison. This critical role interacts with patients collecting menus, distributing food trays and provides excellent customer service. On the job training is provided! JOB SUMMARY: Functions as the liaison between the patient care units and the Department of Foodservices. Responsible for distribution & explanation of patient menus, assisting patients with diet appropriate menu selections, setting-up and delivering meal trays and snacks, working collaboratively with nursing and the clinical team to provide the best possible patient experience. COMPETENCIES AND SKILLS: Knowledge of and ability to use personal computers or workstations. Knowledge and understanding of the Health Insurance Portability and Accountability Act. Customer service skills is a series of activities designed to enhance the level of customer satisfaction, that is, the feeling that a product or service has met the customer expectation. Must be able to work and communicate effectively in a team environment. Demonstrates ability to perform mathematical calculations (percentages, ratios) Demonstrates ability to work independently with little guidance and direction. EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent preferred. WORKING CONDITIONS/PHYSICAL DEMANDS: Work is typically performed in an office/food service setting. Constant walking and standing is involved. Requires ability to bend, lift, carry, and push when performing duties. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. GEISINGER WYOMING VALLEY MEDICAL CENTER: (GWV), located in Wilkes-Barre, Pa., is an acute care hospital that is licensed for 274 beds, and houses the only Level II Trauma center in Luzerne County. The campus includes the Frank M. and Dorothea Henry Cancer Center, The Richard and Marion Pearsall Heart Hospital, the Janet Weis Children’s Hospital Pediatric Unit, a transplant program and the Brain & Spine Tumor Institute. Geisinger South Wilkes-Barre is GWV’s ambulatory campus. About Geisinger One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter. ** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. *Domestic partner benefits not applicable at Geisinger Holy Spirit. | 
