Coordinates daily activities of work team to ensure patient needs are met.
- Assists with arranging immediate coverage for sick calls and assigns breaks.
- Monitors daily work assignments and makes adjustments in assignments to meet department requirements.
- Refers standards of practice issues to supervisor for resolution.
- Responds to and helps resolve operational issues, including provider issues
- Ensures adequate inventory of supplies is maintained by serving as liaison to supply chain.
Coordinates staff orientation and training. Provide education training and orientation to new and existing staff
- Participates in interview process.
- Provides observations and assists with testing for competency regarding performance, conduct and behavior for performance management.
- Maintains confidentiality
- Epic Superuser
Promotes team environment within department, other site departments, and other clinics.
- Serves as a clinic representative at peer group or other meetings as assigned.
- Attends clinic meetings and communicates appropriate information to others.
- Leads by example
- Problem solving and project work.
- Provides motivation and encouragement to employees.
- Serves as mentor within the dept
- Supports organizational initiatives
Supports a safe work environment.
- Ensures safety policies and practice are maintained.
- Serve as Infection Control or Safety Liaison.
- Ensures equipment is in working order and quality control logs are completed as needed.
- May assist in patient feedback or concerns by investigation of issues and working with patients for resolution
