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Provides support to the Geisinger Commonwealth School of Medicine (GCSOM) in support of system capabilities and reporting for the GCSOM departments. Provides understanding of data fields utilized, data flow, system capabilities and reporting for the GCSOM departments, ensuring data quality and accuracy in multiple systems. Position will work with school specific data, applications (Empower, AMP, Canvas) to provide day to day operational analysis, reporting requirements and accreditation reporting requirements. Receives, analyzes, and recommends appropriate action on user requests for services, including design, and preparation of reports or automation of processes choosing the most appropriate tools to provide efficient and accurate results. Maintains understanding of data fields utilized, data flow and system capabilities and/or limitations including student systems server/web and PC applications. Ensures accuracy and validity of data used in all reports and analysis. Responsible for the coordination of personnel and tasks related to project completion including analysis, training, testing, documentation problem resolution, and implementation of an application. Responsible for the development and management of project plans and functions as the primary IT contact.
Responsible for problem analysis, including interviews of relevant personnel.
Analyzes documents, files, reports, and other application related workflows.
Reviews or prepares flow charts, system test plan, reports, and upgrade requirements.
Organizes information in accessible project files and maintains tables and master files.
Assures documentation exists for procedures, change control process and other operating characteristics.
Prepares and reviews project requirements documents and design specifications, including implementation analysis.
Designs new or improved systems, including reports.
Develops and reviews project plans, maintains issue lists, and provides solutions to issues.
Assists with the preparation and review of requests for proposals and analysis of vendor proposals.
Recommends system enhancements to provide continuing efficiencies to the end user.
Reports project progress and activity to I.T. management as required.
Responsible for preparing training materials and provides training for users and operations personnel.
Completes the planning, testing, and documenting application upgrades and Disaster Recovery and IT Compliance planning, testing, and documentation.
Assists in the development of user, systems, and operations documentation.
Assists in the preparation of department policies, procedures, and standards.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).
High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)
Minimum of 8 years-Relevant experience* (Required)
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.