Overview The Enterprise Project Consultant is responsible for managing multiple projects from inception through maintenance and completion. The Consultant will independently plan and effectively manage all aspects of a project or sub-projects of a larger program, including but not limited to, leading, project planning, tracking, reporting and managing any necessary internal or external relationships as appropriate while maintaining program endeavors that support the strategic goals of Fairview Health Services. The Enterprise Project team supports the organization in managing transformational and strategic enterprise-wide projects that integrate cross-functional resources and require in-depth evaluation and oversight for appropriate resource and capacity planning that aligns with leadership's vision and the mission, strategy, goals and objectives that move the organization forward. Responsibilities/Job Description - Drive complex projects through effective management of budget, schedule, scope, quality, issue and risk. Accountable for project communications, milestone tracking, resource planning, financials, risk assessment and contingency planning and escalation and resolution of critical issues to project sponsor/owners.
- Accountable to Enterprise Project leadership and procedures to ensure project structures and reporting are in line with the team guidelines, structures, tools and processes. Accountable for issue escalation and issue resolution and deliverable/product maintenance and storage/recording.
- Partner with organizational leaders in a consultative nature to provide leadership to project resources in a manner that ensures timely delivery on commitments/tasks in support of broader project deliverables. Align and lead cross-organizational resources to ensure successful delivery of the project. Identify project resource requirements including contractor resources and work with plan sponsors to ensure adequately skilled resources are available to deliver on project commitments.
- Develop the overall project vision, approach, objectives and key deliverables; identify/track key measures of success. Develop a comprehensive project plan incorporating deliverables, resource plans, milestones, accountabilities, communication plan and timelines. Ensure project tracking and status are maintained appropriately. Provide regular status reporting on plan progress, and ensure all company standards are followed.
- Create and manage the overall project plan and communicate impacts to appropriate stakeholders. Lead and participate in regular post-implementation reviews and present project metrics to assist with evaluation of project quality. Provide regular status reporting for assigned releases. Log, track and escalate high priority project issues that may impact ability to deliver a quality project according to plan.
- Work effectively with business partners, vendors and staff to develop the project agenda and ensure agreement/adoption of project objectives/deliverables by affected constituencies. Provide proactive project communication to project owner. Work to identify cross-organizational interdependencies and ensure appropriate integration to project plan. Effectively manage expectations and resource requirements to ensure ownership and success.
- Lead, plan and drive productive project meetings with or without the business leader that are effective, time managed and with defined outcomes.
- Design and prepare presentation reports that provide senior leadership and key stakeholders with summarized data trends and progress toward achieving project goals.
- Serve as primary resource for data reporting, data analysis, and data interpretation on assigned projects.
Qualifications Required Education - Bachelors degree in work-related field/discipline from an accredited college or university
Experience - 3 - 5 years in an internal/external consulting or project management role
- Demonstrated experience running a project or program from concept to completion
- Strong communication and leadership experience working with internal, external and cross-functional clinical and non-clinical teams
- Demonstrated ability to deal with ambiguity and to effectively manage within it
- Demonstrated insatiable curiosity to enter unfamiliar areas of the organization, and ability to learn new tools and theories and use information technology to drive cross functional strategic projects
- Excellent written and verbal communication skills
- Strong analytic and problem-solving skills
- Knowledge of data collection, manipulation, interpretation and presentation of information in a persuasive and understandable manner
- Experience managing project plans, schedules, test plans, resources and budgets
- Strong knowledge of the Microsoft Office suite of tools
- Possess positive interpersonal skills, and ability to work comfortably with staff and physicians at all levels of the organization
- Demonstrated success in independently planning and managing multiple projects and reevaluating priorities in a self-directed manner to meet challenging deadlines
- Ability to work effectively as a team player
Preferred Education - Masters degree in work-related field/discipline from an accredited college or university
Experience - 3- 5 years external consulting experience with national or regional firm
- Extensive experience and proven track record working in highly matrixed organization
- Extensive experience working on projects that represent transformational changes touching a majority of departments in a complex health care system
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