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Command Center Analyst - Remote
<p class="MsoNoSpacing" style="font-family: Arial;"><b style="font-family: Calibri, sans-serif; font-size: 11pt;">JOB SUMMARY</b></p> <p style="font-family: Arial"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif">Entry-Level Command Center Analyst to maintain user-profiles and databases for three separate Contact Center solutions; inContact, NICE IEX Workforce Management, and NICE Engage Quality Management. Also will be responsible to monitor and manage dialer activity, business performance, prepare report


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