Description Customer Care Specialist Your Role: The Customer Care Specialist implements new systems and updates to current systems with occasional guidance. The Customer Care Specialist partners on creating business requirements for new tools or enhancements in consideration of workflows and partners on quality assurance testing. Develops change management strategies and supports system orientation and clinician onboarding. Key Responsibilities: Implements new systems or updates. Leads quality assurance testing. Creates business requirements for new systems or updates. Develops and implements change management strategies. The responsibilities listed are a g
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