The mission of the Public Health Accreditation Board (PHAB) is to advance and transform public health practice by championing performance improvement, strong infrastructure, and innovation. PHAB is the accrediting body for Tribal, state, local, and territorial governmental public health departments in the U.S. Accreditation provides a means for a public health department to identify performance improvement opportunities, to improve management, develop leadership, and improve relationships with members of the community.
The Director of Education and Technical Assistance is responsible for leading the operations of the education and technical assistance services of PHAB. The Director, under the direction of the Vice President, Strategic Initiatives (VP-SI), also leads or contributes to the ongoing development and implementation of new initiatives and the strategic plan to further PHAB’s mission.
The Director serves on the management team of PHAB. This position has a high degree of independent decision making, strategic thinking, program planning, and program development, with direction and oversight from the VP-SI. This position reports to the VP-SI and coordinates and collaborates with other members of the management team to assure that the strategic and operational objectives of PHAB are met. The Director also works closely with members of the Accreditation Program Team and Public Health National Center for Innovations, on the development and implementation of education and TA.
Manages operations, administration and programmatic work of the education and technical assistance services program
Manages, supports, and develops the education and technical assistance team
Provides individual supervision to assigned supervisees and collaborates with and informs supervisors of staff who are not primary assignees but who contribute to education and TA services
Develops and leads effective training and educational strategies
Leads day to day program management including monitoring and reporting on implementation of education/TA projects and workplans, associated deliverables and outcomes and monitoring of contracts
Makes recommendations to VP/CEO on technological/budgetary needs of education/TA
Ensures clear and consistent understanding of PHAB programming to inform educational/TA products
Leads or contributes to the development of new initiatives and accreditation-related education and TA products
Contributes to the development of education/TA strategy for PHAB
Conceptualizes, develops, and implements, in coordination with internal and external stakeholders, new initiatives
Develops high-level policies and processes
Participates in communications and market analysis efforts for new initiatives or products to gauge interest
Uses research and evaluation to support the development and continued improvement of those initiatives or products
Collaborates with staff, partners, and customers to conceptualize and create products /product lines that support the mission of PHAB
Maintains situational awareness of best practices, policies, and data around adult learning and education and implements them in all PHAB education/TA activities
Develops and implements a plan to provide TA outside of the accreditation program and fees (e.g., consultation and trainings)
Builds and sustains internal and external relationships
At the direction of the VP-SI, manages relationships with partner organizations, including Foundations and other funders, that are engaged in furthering accreditation, performance management, quality improvement and innovation in public health
Engages with PHAB’s national partners to foster accreditation, performance management, quality improvement and innovation in public health
Promotes importance of education and technical assistance to leadership and Board
Develops and promotes the value and ROI of PHAB education/TA, including consultation, to the public health field
Participates in and supports leadership, administrative and programmatic activities of the organization
Active participant and leader in the management team of PHAB
Participates in the organization’s strategic planning and takes lead responsibility on key strategic priorities as agreed with the CEO and the VP-SI
Provides Education Services activity reports, presentations, and webinars to the Board of Directors and staff
Provides webinars and presentations to the field
Contributes to PHAB’s brand and communications strategies via social media, authoring opinion and peer-reviewed research articles, blog posts, and articles for the PHAB e-newsletter
Knowledge and Skills required:
Advanced degree (Master’s or Doctorate) in public health or related field is required; APTD/CPTD or equivalent preferred
5+ years of progressively responsible experience in program management and staff supervision Experience must include the development and delivery of adult learning and technical assistance and experience of providing education to diverse audiences
Additionally, 3 to 5 years’ staff-level experience in public health related practice, education, training, and technical assistance
Excellent written and verbal communications skills as demonstrated by clear record of accomplishment in providing training and informational presentations and developing written guidance, rules and regulations, requirements, or other quasi-regulatory documents
Demonstrated track record of adaptive leadership, innovation, creativity, flexibility, collaboration, strategic thinking, implementation of strategy through collaboration in teams and across teams, and valuing inclusion & diversity
Proficient in Microsoft Office 365
Experience using educational authoring software
Experience using a learning management system
Demonstrated experience developing and implementing effective trainings for in-person and virtual environments
Role Impact: The Director of Education and Technical Assistance contributes to strategy and business development, mentoring and development of staff, and focuses on implementation of strategy and programs in area with some responsibility for work across units and teams. Additionally, the Director is responsible for contributing substantively to the advancement of PHAB in accordance with stated goals and workplans, bringing national visibility to PHAB educational and technical assistance products and services in public health.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EEO STATEMENT: PHAB is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Applications will be accepted until the position is filled. Your cover letter and resume should be sent to: firstname.lastname@example.org.
The Public Health Accreditation Board (PHAB) is a nonprofit organization dedicated to advancing the continuous quality improvement of Tribal, state, local, and territorial public health departments. PHAB is working to promote and protect the health of the public by advancing the quality and performance of all public health departments in the United States through national public health department accreditation. PHAB’s vision is a high-performing governmental public health system that will make the United States a healthier nation.