Receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, eligibility screening, insurance verification, pre-authorization, and financial counseling. Responsible for the scheduling, updating, and canceling of patient clinic appointments. Obtains patient demographics, insurance, eligibility, and financial responsibility information to ensure complete and accurate registration. Minimum Qualifications: High School Diploma or GED. Minimum 6 months in customer service. Work Schedule: Flexible Special Requirements: Communication Skills: Above Average Verbal (Heavy Public Contact)