The UI/UX Designers create impactful, creative, and user-friendly interfaces that enable consumers to engage with MemorialCare’s complex technical products and healthcare system. They are advocates for the consumer’s needs throughout the entire design and implementation processes by reducing the user’s effort to find information, thus increasing satisfaction and interaction efficiencies. They couple innovation with technical experience to anticipate the digital user’s needs and workflows.

UI/UX Designers require a broad understanding of computer languages used within MemorialCare.  UI/UX Designers must be well-versed with new and emerging trends within the digital marketplace. They must demonstrate facilitative leadership abilities to engage with end-users, and cross functional teams to ensure a simple consumer experience with the product. The position drives best practices and adopts best-in-class digital user designs at MemorialCare.                                                                                                                                             

Essential Functions and Responsibilities of the Job

1. Identify target user groups and carry out interviews or other types of inquiry to help understand user needs.
2. Ensure the creation and implementation of customized experiences for the digital user.
3. Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior.
4. Maintain a competitive edge against industry, business, and strategic trends.
5. Understand product specifications and user psychology and predict what will accommodate both.
6. Anticipate digital user needs and improve user experiences.
7. Work closely with Developers and Principal Solution Architects to create easy to use products that align with established architecture and process flows for digital users to engage with the Health System.

Essential Job Outcomes

• Develops digital user experiences to support key business requirements. Builds company relationships which foster collaboration and partnerships to drive better consumer engagement.
• Deliver digital user experience solutions that ensure evolvement with recognition to business directions, the competitive landscape, and potential disruptive technologies.
• Evaluates newfound MemorialCare business initiatives and apprehensions with an eye towards the digital user experience across the entire enterprise and an ability to react quickly and positively to new or emergent situations.
• Identifies opportunities to continuously improve the digital user experience and ease of organizational use.
• Devoted to customer satisfaction to drive designs and products that are easy to use and encourage user engagement.
• Communicates effectively the feasibility of requested deliverables and timelines to senior leadership and project stakeholders.
• Adheres to detailed documentation and process flow.