Bilingual Spanish Clinical Patient Educator - El Paso, TX
Location: El Paso, Texas
Internal Number: 107548844
This position offers a $5000 Sign On Bonus for External Candidates!
Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)
The RN Clinical Patient Educator is a key educational resource and advocate for patients diagnosed with chronic diseases or significant co-morbidities, their families and caregivers. This RN is responsible for providing specific disease pathophysiology, wellness and prevention information for patients in our clinics. This position interacts and collaborates with a multidisciplinary care team, including physicians, nurses, case managers, social workers and other educators, to develop educational strategies and care management interventions that will assist in maximizing patient outcomes. This RN may also communicate program outcomes to clinic and regional leadership.
Conduct classes to meet the goals and objectives of the enterprise
Plan, design and implement curricula utilizing established standards and evidence based information and select or create educational material to support effective teaching
Provide education sessions for patients and their families or caregivers in both group and 1:1 settings
Demonstrate a well developed understanding of adult education learning principles, presentation skills, stages of behavioral change and group education
Assess learning needs and health literacy to identify patient knowledge deficits and utilize effective educational techniques
Evaluate effectiveness of teaching methods and adapt as needed to ensure patient understanding and success
Promote patient empowerment through the use of motivation, supportive skills, problem-solving and self-management goal setting in a climate of learning and encouragement
Collaborate with multidisciplinary care team including physicians, nurses, case managers, social workers and Healthcare Coordinators/Managers to identify and recruit appropriate patients for educational programs
Complete timely and accurate documentation in designated applications to ensure communication of patient status and progress
Ensure all new initiatives, policies and procedures, guidelines or other necessary updates are incorporated into patient education programs
Conduct class preparation and presentation in an effective and efficient manner
Consistently demonstrate effective planning and organization by gathering and preparing all materials and supplies prior to each class
Seek ways to improve job efficiency and makes appropriate suggestions following proper chain of command
Communicate patient and program outcome metrics to clinic and regional leadership, collaborate to identify quality and/or process improvement activities
Perform all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Bachelor’s degree in Nursing or Associate’s Degree in Nursing with 4+ years of nursing experience
Active and unrestricted RN license in the applicable state
Certified Diabetes Educator (CDE) designation or must obtain certification within 3 years of hire, based on market need
Current BLS certification or must obtain within 90 days of hire
Diverse clinical experience with four or more years caring for chronically ill patients with multiple disease conditions
Ability to read, write and speak fluently in English and Spanish using medical terms, based on market need
Proficient computer skills including Microsoft Word, Excel, Power Point and ability to master other departmental specific programs/applications
50% local travel within market
This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
Experience working with geriatric population
Knowledge of ICD-10 and CPT codes related to patient education and understanding of billing requirements, based on market need
Possess highly developed planning, organizing, conflict resolution, collaborative and interpersonal skills.
Independent problem identification/resolution and decision-making skills
Able to prioritize, plan and handle multiple tasks and demands simultaneously
Physical and Mental Requirements:
Ability to lift up to 35 pounds
Ability to push or pull heavy objects using up to 35 pounds of force
Ability to sit for extended periods of time
Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to properly drive and operate a vehicle
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.