Answers telephones: demonstrate active and focused listening skills Asks appropriate questions when scheduling appointments accurately documentation when scheduling exams, obtaining and completing demographics, Insurance information and authorization. Consistently answer and effectively prioritize your workload to assure that calls are being answered in a timely manner. Must be proactive, follow direction and instructions carefully. Maintains a high output volume on phone calls to ensure no one feels forgotten or lost in the process and having to wait a long period of time on the line to schedule their appointment. Listen objectively,
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