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Centralized Call Center Associate
The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.orgPosition Summary:The Centralized Call Center Associate I (CCCA-I) answers incoming phone calls in a centralized setting from patients, family members or physicians’ offices related to routine scheduling for the Primary Care Physician (PCP) needs or matters. The incumbent uses an electronic system (Epic) to schedule appointments and facilitate communication to and from the clinic in accordance with established protocols.The CCA I is the first level of a 3-tiered job family typically assigned responsibility to support primary care clinics. The ideal candida


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