DescriptionJob SummaryWelcomes patients and families and performs general computer, receptionist, and clerical duties in a Nursing unit. Provides excellent customer service, supports the nursing leaders & staff and assists patients and families. Works under the supervision of the RN Charge Nurse/Clinical Coordinator. Supports and upholds the Patients' Bill of rights. Responsible for staffing needs to ensure adequate coverage for quality care on all shifts by working closely with the leaders.Job Specific DutiesPromptly answers patient calls, transfers calls, and obtains information to effectively resolve an is