Lead Registration Representative, Breast Center - FT/Days
MemorialCare Health System
Location: Laguna Hills, California
Internal Number: SAD004502
Working under the supervision of the Admitting Manager, the Admitting/ER/Breast Center Lead oversees the operations of his/her shift. The Lead will assist staff members when questions and issues arrive resolving them whenever possible and escalating them to the Admitting Manager as needed. The Lead will assist with staff coverage for call outs. The Lead may be asked to assist with the department schedule. The Lead will assist in the training of new hires/transfers to the department and with follow-up training needs as identified. The Lead will promote Teamwork by setting an example of efficiency and excellent customer service with patients, clinicians and co-workers.
This position requires the full understanding and active participation in fulfilling the mission of MemorialCare Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Orange Coast Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities.