Occ SummaryPerform varied clerical duties in support of general and special office activities to relieve supervisor of clerical and routine responsibilities and to maintain an efficient and effective operation. Duties and Responsibilities of this Level Answer telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as office receptionist.Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments within prescribed schedule.File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures; verify info