DescriptionLOCATIONS: Burnet, Liberty Twp, Green Twp, Mason, Kenwood, Kentucky, Anderson/Eastgate, Crestview HillSUBFUNCTION DEFINITION:Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.REPRESENTATIVE RESPONSIBILITIESCustomer Service Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
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