Summary: Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, able to assist in training new staff members and assist in continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle, maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervising staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific responsibilities as necessary.
Other information: High school or equivalent
Five years medical office experience
DE Driver's license with no more than 3 moving violations.
Responsibilities: Establishes and maintains efficient and responsive patient flow by managing schedules, collaborating with providers and staff to address issues/concerns affecting patient flow, evaluating effectiveness and modifying work assignments as necessary, ensuring supplies are accessible and available. Hiring and scheduling staff and providers to meet the demands of the site. Creates and maintains weekly and monthly KPI's. Provides budget compliance and various reports to ensure revenue and missing slips are not outstanding. Monitors registration staff for customer service and accuracy of billing and eligibility. Ensure orientation is set up for new employees and preceptors are set up for success. Ensure compliance of annual mandatories for all staff and providers. Cultivates an environment of engagement, learning and positive change.
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services.
Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy.
With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services.
Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes.
Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology.
Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.