The incumbent of this position serves as Coordinator for the Non-Institutional Long-Term Care (NILTC) programs within Social Work Service. The incumbent assumes the technical and administrative responsibility for the management of the Homemaker / Home Health Aid (H/HHA) Program, Non-Institutional Respite Program and Veterans Direct Home and Community Based. Applicants pending the completion of education and/or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Social Workers must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a master's of social work. Transcripts must be submitted at time of application. Conferral of degree(s) must be stated on transcript(s). Unofficial transcripts(s) are acceptable Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. (1) Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline. For appointments at the GS-9 grade level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker. Most states require two years of post-MSW experience as a prerequisite to taking the licensure/certification exam, and VHA gives social workers one additional year to pass the licensure/certification exam. In states such as California, Washington, and others where the prerequisites for licensure exceed two years, social workers must become licensed at the independent, master's level within one year of meeting the full state prerequisites for licensure. GS-9 Grade Determinations: Experience, Education, and Licensure. None beyond the basic requirements Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to work with Veterans and family members from various socioeconomic, cultural, ethnic, educational, and other diversified backgrounds utilizing counseling skills. Ability to assess the psychosocial functioning and needs of Veterans and their family members, and to formulate and implement a treatment plan, identifying the Veterans problems, strengths, weaknesses, coping skills, and assistance needed. Ability to implement treatment modalities in working with individuals, families, and groups to achieve treatment goals. This requires judgment and skill in utilizing supportive, problem solving, or crisis intervention techniques. Ability to establish and maintain effective working relationships and communicate with clients, staff, and representatives of community agencies. Fundamental knowledge of medical and mental health diagnoses, disabilities, and treatment procedures. This includes acute, chronic, and traumatic illnesses/injuries; common medications and their effects/side effects; and medical terminology. GS-11 Grade Determination: Experience and Licensure: Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non-VA experience) and licensure or certification in a state at the independent practice level; OR Education. In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting. Knowledge, Skills, and Abilities: In addition to the experience above, candidates must demonstrate all of the following KSAs: Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services. Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds. Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan. Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals. Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. References: VA Handbook 5005/120, Part II, Appendix G39, Social Worker Qualification Standard. The full performance level of this vacancy is GS-11.The actual grade at which an applicant may be selected for this vacancy is in the range of GS-09 to GS-11. Physical Requirements: The work is generally sedentary. The work requires intermittent standing and walking, with periods of bending and sitting. The work requires light lifting and carrying of light items (under 15 lbs.) such as charts, notes, reports and binders. Simple grasping and fine manipulation is required when using a keyboard to access a computer. The work requires the incumbent to drive a government vehicle for conducting visits in the community. ["Duties may vary based on grade level. Social workers at the GS-9 level are closely supervised and are working toward completion of prerequisites for licensure or certification. At the GS-11 level duties include planning, establishing and implementing policies and procedures; developing program goals and objectives as well as monitoring, operating, evaluating and coordinating the activities of the programs. Strong emphasis will be placed on data collection including patient and caregiver satisfaction and feedback, and tracking of performance measures for Non-Institutional Long-Term Care. In addition to the above, duties will include: Develops and maintains relationships with service chiefs as related to issues within the Non-Institutional Long-Term Care programs. This involves regular networking with relevant line and supervisory staff in other services/programs that serve the same group of clients, professional associates and the community at large. Collects data including patient and caregiver satisfaction and feedback, and tracks performance measures and quality indicators for Non-Institutional Long-Term Care. Assists with conducting ongoing reviews of provided services and make recommended changes to programs to ensure the accomplishment of objectives and adherence to standards set by governing bodies. Provides clinical support to the Community Health Nurse Coordinators working with NILTC programs and will learn to serve as a consultant with other disciplines as needed. Provides timely and accurate information in the form of verbal and written reports to the Supervisor of Social Work Service and others as indicated in the program or facility requirements. Implements guidelines and policies and recommends changes to specific guidelines/policies as needed. Learns eligibility criteria and relevant services and changes as they occur within the Non Institutional Long-Term Care programs. Identifies problems in service delivery within the Non Institutional Care programs and makes recommendations for improvement to the supervisor. Recruits new Non-Institutional Long-Term Care agency providers and develops contracts for numerous services to include homemaker, home health aide and in-home respite care that meets the needs of the Veteran population. The Social Worker may be involved in relevant community activities such as the Area Agency on Aging, Alzheimer's Association, Ombudsman group, etc. Maintains open lines of communication with clinical and clerical employees who work with the Non-Institutional Long-Term Care programs and keeps them apprised of management issues, policies and activities as they impact Social Work Service. Serves as the liaison with community agencies for homemaker/home health aide, respite care, Veteran Directed Care, Home and Community based Services. Completes consults within the mandated time allotted. Helps assist with agency and Veteran questions, requests and complaints. Collaborates with other service providers in reassessing the Veteran's needs for referral to appropriate services. Audits the agency task sheets throughout the year to determine if the Veteran meets criteria for home health services. Maintains tracking rosters by adding new referrals and deleting discharges. Collaborates and communicates effectively with professional and non-professional health personnel at all organizational levels. The Social Worker keeps the Supervisor of Social Work Service informed of any concerns with either patients or community facilities. The incumbent reports alleged patient abuse cases in community facilities. Acts as an advocate when it serves the best interest of the Veteran/family. Act as an advocate for the VA and need for services in specific geographical areas. Provide Veterans, family members and their caregivers with ongoing supportive counseling. The purpose of such counseling is to deal with the psychosocial impact of coping with chronic or disabling illness, onset of a catastrophic illness and/or dying, need for non-institutional or institutional services as needed during the course of the Veteran's enrollment in a program. The Social Worker will assist patients/families in coping and dealing with the loss and grief experienced in disability, terminal illness .and death. Additional duties, as assigned. Work Schedule: Monday through Friday, 8:am to 4:30pm\nTelework: May be available for highly qualified candidates.\nVirtual: This is not a virtual position.\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.