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Service Analyst II, Information Technology Services BHS (Full-time)
Benefis Health System
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Education/Experience Requirements:

Associates or Bachelor's degree highly preferred.

Minimum of three years' experience in an IT Service Desk, or 2 years prior experience as an analyst supporting healthcare or related business applications, or an equivalent combination of education, experience and knowledge.

Previous experience using Service Management tools.

Basic User Access and Security Group Active Directory administration.

Strong knowledge of Microsoft based operating systems, with emphasis on Windows 7 and/or 10.

Experience with Microsoft Office including advanced techniques with email, Excel, and Word.

Hospital or medical information systems experience is preferred.

Familiarity with Service Management principles/ITIL is preferred.

As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined.  Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees.  Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.  Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible.  We’re here to help you “Live well.”  Benefis Health System came about when two Christian-based hospitals became one.  Our founders believed in providing good care to all in need, and trusted that this would be accomplished.  The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust.  It’s these same root words that make up such terms as ‘beneficial’ a...nd ‘confidence'.  Benefis has been a trusted provider of care for more than 125 years. And our name speaks to our commitment: good care one can put faith in.   Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.   To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.
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