Nemours is seeking an Absence Management Partner to join our team at one of our locations in Wilmington, DE, Orlando, Pensacola, or Jacksonville, FL. This position is mostly remote with occasional travel to the office.

The Absence Management Partner will manage operational relationships of third party leave administrator and serves as organization's labor law professional coordinating the leave requirements of the primary federal statutes-- the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA) and the Uniformed Services Employment, Pregnant Worker's Fairness Act (PWFA),PUMP for Nursing Mothers Act and Reemployment Rights Act (USERRA) and any applicable state laws. Serve as a subject matter expert and liaison with third party leave administrator for work accommodations, and Workers' Compensation programs in alignment and under the general direction and guidance of department leadership and the Legal department.

Position Responsibilities

• Monitor third party leave administrator contract for compliance and quality customer service.
• Serve as the initial point of contact for vendor, manager, or employee escalations related to leave/absence management working toward resolving disputes in compliance with applicable regulations and organization's applicable policies and procedures.
• Lead fact finding of third-party challenges related to FMLA, ADAA, PWFA, PUMP and Workers Compensation.
• Conduct one-on-one, interactive process meetings with employees to obtain pertinent information, determine applicability policies and procedures to the issue at hand, recommend an action plan and provide follow-up as necessary.
• Assist with questions regarding Paid Parental Leave and Short-Term Disability.
• Assist in administration of the modified duty program, with primary focus on return from leave and reducing time loss.
• Ensure workers' compensation program is managed in accordance with applicable OSHA and workers' compensation laws. Communicate and coordinate with a variety of internal and external sources to achieve timely return to work dates and prompt resolution of the claims.
• Provide guidance for complex leave cases, accommodations, system configuration, and Associate separations consistent with local, state, and federal regulations.

Position Requirements

• Bachelor's degree Required
• Minimum three (3) years of hands on experience to include the coordination and administration of various leaves, FMLA, ADA, workers' compensation, and accommodation requests required.
• CERTIFIED LEAVE MANAGEMENT SPECIALIST (CLMS) upon hire or within 90 days