Provides support and assistance to Tribal veterans receiving service in the VA Montana Health Care System. The work is that which involves dealing with individuals or families in the community, requiring ability to establish and maintain community contacts, and to perform related office support duties. The position serves as a liaison with local American Indian Veterans and their families. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2023. You may qualify based on your experience and/or education as described below: General Experience GS-04: General Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled. Applicants may qualify for this position by using their work experience, education, or a combination of both experience and education. To qualify for this position, applicants must have of 6 months of General Experience: (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation: Communication both written and oral to tribal community and Veterans Scheduling Appointments Computer Technology VA Policies and Benefits Specialized Experience GS-04: Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled. Applicants may qualify for this position by using their work experience, education, or a combination of both experience and education. To qualify for this position, applicants must have of 6 months of specialized experience in the normal line of progression for the occupation in the organization. Specialized experience for this position includes but is not limited to: Individual Occupational Requirements Examples of qualifying specialized experience include: Group leader in community or residential recreation or training programs. Counselor in a youth summer camp. Instructor in a training program for the development of job skills. Work that demonstrated the ability to be responsible for and to lead and train members of a job crew. Group activities leader in the Armed Services. Unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility. Aid or assistant to professional or specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development. Aid or assistant to professional or associate staff engaged in work of a social services nature in private, public welfare, government program, or community organizations, or in voluntary activities. Aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs. ~AND~ Knowledge of telework and videoconferencing technology. Knowledge of working relationship with Tribal Veteran agencies Knowledge of VA systems and Health Care Benefits. ~OR~ Education: Successful completion of 2 years of study that (a) included at least 12 semester hours of subjects directly related to the work of the position, or (b) was supplemented by experience in activities that afforded the opportunity to acquire and demonstrate the skills required by the position. (The supplementary experience may have been gained, for example, in part-time or summer employment, in volunteer social welfare or recreation programs, or in community organizations.) ~OR~ Combinations of successfully completed post-high school education and experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. You will be rated on the following Competencies for this position: Communications Customer Service Technology Application Veteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical and Work Environment Requirements: The work in this primarily requires sitting for periods of time, walking, standing and occasionally reaching or bending. No special physical demands are required to perform the work.The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or libraries. The work area is adequately lighted, heated, and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["This is an open continuous announcement until August 31, 2023. Qualified applicants will be considered and referred as vacancies become available. Major duties of this position include, but are not limited to: Provides outreach to Tribal Veterans in his/her community Establishes a working relationship with Tribal Veterans Establishes a working relationship with Tribal Veteran agencies Travels to meet with Tribal Veterans either at their residence or a public place in the community Informs Tribal Veterans of available services Orients new patients to the use of videoconferencing technology. Recruits Tribal Veterans to participate in the tribal tele mental health clinic. Works with the clinician and community resources to identify Tribal Veterans who may benefit from mental health assessments or treatment. Assists Tribal Veterans in scheduling appointments. Ensures Tribal Veterans know ho to link with other VA systems in case of psychiatric or mental health emergency. Ensures the appropriate consent forms and questionnaires are filled out prior to being seen in the clinic. Ensures patients receive clinic information and understand how to contact people in the VA system. Work Schedule: Varies Virtual: This is not a virtual position. Position Description/PD#: Social Service Aid/PD3199A, PD03199A, and PD03199A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,298 health care facilities, including 171 medical centers and 1,113 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year. The VA Martinsburg Healthcare System offers a wide range of health, support, and facility services for Veterans at 8 locations serving western Maryland, south-central Pennsylvania, northwest Virginia, and West Virginia’s eastern panhandle. Primary Care services are offered at the following locations. Martinsburg WV, Hagerstown MD, Cumberland MD, Franklin WV, Harrisonburg VA, Petersburg WV and Winchester VA.
OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.
Physicians interested in caring for our America's Veterans and their families, email Nicole.Carey@va.gov or call 304-620-4354.