Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
36 hours per week
The Transport Communication Specialist acts as a liaison and coordinates patients referred, either ground or air, for the departments of Pediatrics, Emergency Services, Transport Services, Trauma Services, Burn Center, Neonatology and the EMS system to ACH and will perform under written protocols.
Responsibilities: 1.Acts as a liaison and coordinates patient transports by ground or air, as well as processing referrals for the departments of Pediatrics, Emergency Services, Trauma Services, Burn Center, Neonatology, Acute Care and Pediatric Intensive Care in addition to EMS transports to ACH under written protocols.
2.Operates various communication equipment, maintain required documentation related to patient referrals and follow up to the referring institution/service.
3.Oversees all ground and rotor-wing transports performed by the Akron Children's transport team and monitors the transport exclusively for position, weather and other situations which may impact the effectiveness and/or safety of the crew transporting by air or ground units.
4.Participates in periodic review of the centers operations as well as maintaining statistic and performing performance improvement/quality assurance tracking designed to systematically and continuously monitor, assess and improve the quality of the communication center's operations.
5.Other duties as required.
Other information: Technical Expertise 1.Experience with medical terminology is required.
2.Experience in state and local EMS regulations is required.
3.Experience in computer data entry is preferred.
4.Experience in aviation/meteorology is preferred.
5.Experience working with all levels within an organization is required.
6.Experience in healthcare is preferred.
7.Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic health record software used for inpatient care and specialized electronic health record software used for transport is preferred.
Education and Experience 1.Education: High School diploma is required / degree preferred.
2.Certification: Paramedic licensure is required.
3.Years of relevant experience: 1 to 2 years is preferred.
4.Years of experience supervising: None.
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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