Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
The community you’ll be caring for:
Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values
The role you’ll contribute:
The Admissions Specialist conducts the cultivation, evaluation, and admissions processes for students at AHU. The Admissions Specialist makes sure these processes run smoothly and efficiently for leads, applicants, current students, department chairs, faculty, staff, and other stakeholders. The Admissions Specialist is charged with upholding policy and procedure set by the Admissions Department, University, and its committees. The Admissions Specialist actively exemplifies outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
•Responsible for efficient execution of the cultivation, evaluation, and admissions processes for students at AHU
•Own and document the communication process (email, text, phone) in the CRM for lead, applicant, and admission cultivation, using best practices for the frequency, accuracy, and tone of information shared
•Collaborate with the Data Processing Specialists to ensure timely turnaround of document processing to complete applicant files
•Coordinate with the Student Experience Managers to ensure a smooth transition for accepted students
•Regularly reports to the Director of Admissions on the status of meeting established benchmarks and KPIs
•Collaborate with the Financial Services, Student Experience, and the Office of the Registrar teams to ensure a smooth student journey
•Prepare regular reports on the admission status and characteristics of the incoming cohorts of students utilizing the CRM and SIS
•Assist other University personnel with data collection and problem solving
•Additional duties as assigned by the Executive Director of Academic Operations or SVP of Operational Strategy & Learning
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
•Associate Degree in Business, Psychology, or other related field
•Must possess a general knowledge of the higher education admissions processes and customer service and communication strategies
Education AND EXPERIENCE Preferred:
•Bachelor’s Degree in Higher Education or related field
One or more years of higher education admissions experience
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.