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Massachusetts Department of Public Health (DPH)

Boston, Massachusetts

FHI360

United States - Nationwide

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Mayo Clinic

Jacksonville, Florida

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UAMS Winthrop P. Rockefeller Cancer Institute

Little Rock, Arkansas

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Denver, Colorado

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Seattle, Washington

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American Academy of Pediatrics

Itasca, Illinois

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LSU Health Sciences Center-New Orleans

New Orleans, Louisiana

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Clemson, South Carolina

Patient-Centered Outcomes Research Institute (PCORI)

Washington DC, D.C.

Developmental Associates

Fayetteville , North Carolina

County of Kings

Hanford, California

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Atlanta, Georgia

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East Lansing, Michigan

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Piscataway, New Jersey

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Bard College

New York, New York

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American Public Health Association

Washington, D.C.

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Front Office Representative
DescriptionThe front office representative greets patients, receivsse incoming calls, and schedules appointments according to established criteria. He/she is the primary source for time of service collections, and will inform patients of clinic policies; collect payments, including patient payments, past due and self-pay balances; and balance petty cash. As a critical piece to physician services revenue cycle, he/she obtains pre-certifications for services. He/she maintains and scans records accurately in EMR, reviews Clinical inbox for tasks assigned to Medical Records and completes release of records as requested according to HIPAA guidelines. May be asked to assist with office and clinical supply ordering.


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