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Fairfax County Government

Fairfax, Virginia

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University of Texas Health Science Center at Houston School of Public Health

San Antonio, Texas

New Jersey Department of Children and Families

Trenton, New Jersey

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Honolulu, Hawaii

University of California, Irvine

California

Resources for Abortion Delivery

United States - Nationwide

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Los Angeles Department of Water and Power

Los Angeles, California

Institute of Health Policy, Management, and Evaluation

Ontario, Canada

Institute of Health Policy, Management, and Evaluation

Toronto, Ontario, Canada

County of San Mateo

South San Francisco, California

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University of Memphis

Memphis, Tennessee

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University of Memphis - School of Public Health

Memphis, Tennessee

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University of Memphis - School of Public Health

Tennessee

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University of Memphis (UofM)

Memphis, Tennessee

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University of Memphis

Memphis, Tennessee

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Society of Family Planning

United States - Nationwide

Bowie State University

Bowie, Maryland

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Fairfax County Government

Fairfax, Virginia

Wichita State University, College of Health Professions

Wichita, Kansas

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Customer Service Advocate I
JOB SUMMARY: Responsible for accomplishing their primary goal of providing support and rendering Excellent Customer Service by addressing all Health Plan Member?s calls related to inquiries, questions and concerns in all areas including enrollment, benefit interpretation and eligibility for medical care. Serving assistance to one/maximum two Lines of Business. Maintains confidentiality per HIPAA guidelines..JOB SPECIFICATIONS AND CORE COMPETENCIESEssential Functions40% Call Handling: Answer and document Member?s calls related to inquiries, questions and concerns in all areas including eligibility and status of claims and authorizations. Specifically, have the kn


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