• Registers all patients to the hospital in accordance with the procedures.
• Verifies all outpatient surgeries, admissions, and diagnostic testing have proper authorization.
• Accurately registers arriving patients who have been referred by a physician for treatment and or diagnostic testing.
• Accurately Pre-Registers and Registers patients for services and accurately gathers all necessary demographic information including insurance and billing information.
• Obtains all required signed documents from patients (i.e. Consent for treatment, Important Message from Medicare, Important Message from Tricare, HIPAA Notification, etc.)
• Demonstrates accurate use of insurance verification tools (i.e. Passport Next Bar/OneSource, NM Medicaid portal, Presbyterian Portal, Availity web portal, etc.)
• Accurately scans all required documents into patient?s account.
• Thorough description of registration events in account notes.
• Schedules patient for all services required in centralized scheduling with use of proper phone etiquette and customer service.
• Accurately complete Advanced Beneficiary (medical necessity) checks on patients as required.
• Accurately complete Medicare Secondary Payer questionnaire as required.
• Accepts patients in order of arrival with the exception of emergency, scheduled appointments or stat cases which have priority.
• Verifies insurance benefits, notifies patient of their financial responsibility at time of service.
• Collects payments on patient accounts at time of service and on other outstanding patient accounts.
• Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors, if necessary.
• Balances designated cash drawer at end of shift.
• Assists patients with insurance, billing and other inquiries they might have pertaining to their hospital account.

Education

Required:

    High School

Licenses & Certifications

Preferred:

    C-Heartsaver

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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