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Posted: 01-Oct-24
Location: Los Angeles, California
Salary: Open
Internal Number: 143039722
In this role you will provide administrative and patient care support to assigned clinic in the UCLA Westwood Gastroenterology clinic. Major duties include but not limited to:
- Assist in coordinating patient flow throughout the clinic, from registration to discharge.
- Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
- Register/Check-in patients by verifying patient demographic and insurance information.
- Update registration information in Care Connect.
- Confirm PCP, referring physician, preferred pharmacy, preferred form of communication and MyChart activation.
- Review patient referral forms and fill out intake information.
Required:
- Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
- Excellent organizational skills and ability to prioritize assignments.
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
Preferred:
- Skill in using a PC with associated programs including Word, Excel, and Email
- Skill in demonstrating work experience with a database computer program
- Knowledge of major medical insurance plans and types of coverage provided
- Knowledge of medical terminology
