IT Helpdesk Specialist II, Hybrid in Columbia, MD for University of Maryland Medical System

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IT Helpdesk Specialist II, Hybrid

Job DescriptionGeneral SummaryUnder general supervision, provide customer service support, interacting with staff in a professional manner while providing excellent customer service as the highest priority responding to and resolving or escalating requests. This position may require shift work and/or an alternative schedule.Principal Responsibilities and TasksThe following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.Provides a timely response t

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