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Humana Professor of Community Health & Equity, Jefferson College of Population Health, Thomas Jeffer
Thomas Jefferson University
Philadelphia, Pennsylvania
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Society of Family Planning
United States - Nationwide
Thurston County Public Health & Social Services
Olympia, Washington
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San Francisco, California
Johnson County Department of Health and Environment
Olathe, Kansas
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New Jersey Department of Children and Families
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Patient Services Specialist 3
JOB SUMMARYThe Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence.ESSENTIAL FUNCTIONS OF THE ROLEAssists in the hiring process and serves as a peer interviewer.Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.Serves as an expert in handling more complex tasks and responding to escala
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