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Posted: 29-Mar-25
Location: Orlando, Florida
Type: Full Time
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On behalf of Nemours Children’s Hospital, Florida (FL), CareerPhysician, the national leader in academic child health executive search and leadership development, invites applications and nominations for a visionary leader to become the next Chief Quality and Safety Officer. The Chief Quality and Safety Officer will be responsible for promoting the vision for quality and safety, a culture of excellence with a core focus on safety, as well as timely, equitable, efficient, effective, patient, and associate centered care delivery. The CQSO is an inspiring and influential leader who is a systems thinker, collaborative and can partner from executive leadership to the front line to assess and align resources, role model and maintain psychological safety within a larger effort to develop a culture of transparency, trust, learning and fair accountability (also known as just culture). This position is an 80/20 mix of administrative and clinical responsibilities.
The CQSO will report directly to the regional Chief of the Medical Staff/Chief Medical Officer and work in tandem with the enterprise Chief Quality and Safety Officer and Delaware Valley (DV) regional CQSO to further the mission and vision of Nemours Children’s Health, including systemness within the quality and safety department. The regional CQSO will principally lead the daily management and functions of our patient safety, quality and infection prevention teams as well as partnerships with legal-risk management, physician groups, nursing leadership and nursing practice, continuous improvement, clinical pathways, health equity, patient experience and employee health and wellness.
Qualifications:
- An advanced degree in a healthcare related field: examples include Medicine (MD / DO)
- Florida licensure
- Advanced degree or certification(s) in Quality and Safety: Master’s degree, CPPS, CPHQ, as an example is strongly preferred
- Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma (Yellow, Green, Black) strongly preferred
- Minimum of 3-5 years of related experience. Director or lead of quality and safety efforts and team members in a health care system or hospital. Operational leadership experience preferred
Key Opportunity Highlights:
- Participates in the development of the vision and strategy for quality and safety in alignment with the enterprise mission, vision, and strategy.
- Key influencer, promoter and guides the implementation of a culture of excellence, leading with safety as a core principle regionally and as an enterprise.
- Oversees the rapid response to adverse events, including huddles, cause analysis (learning), communication to applicable leaders, development of action plans and any external reporting (PSO).
- Implements a balanced approach to quality with focus on and in addition to Safety: Timely, Efficient, Effective, Equitable, Patient-Centered care in alignment with the FL CQSO. Also, with balances across disciplines, care delivery sites, and populations.
- Assesses current resource need in alignment with the Delaware CQSO and determines departmental allocation to achieve strategic goals and tactics. Maintains a regional budget as a part of a larger enterprise program and financial stewardship.
- Interfaces with and acts as a regional physician and quality leader for clinical pathway development, implementation and learning as well as advising on appropriate measure selection.
- Leads and mentors regional leaders in quality and safety principles. Mentors regional clinical directors allocated quality and safety FTE.
- Promotes excellence in reputation through contributions to publications, presentations and external leadership opportunities that advance the field of quality and safety. Supports survey efforts and aligns measures as appropriate.
- Maintains external relationships with key partners (Not limited to: SPS, CHA, IHI, EPIC, AAP, ACS), including Nemours partnerships.
- Maintains regulatory and accreditation excellence and continuous readiness.
- Serves on medical staff quality committees and maintains collaboration with the medical staff.
Should you have interest in discussing the role, please forward your curriculum vitae to Jon Hayes, Executive Vice President, CareerPhysician, LLC, C/O Kerry Henry, kerry@careerphysician.com, to schedule a convenient time for a confidential conversation. The Search Committee will require a CV And Cover Letter stating qualifications and reasons for interest in the role.
All interactions will remain confidential, and no inquiries will be made without the consent of the applicant.
Nemours Children’s Health is an internationally recognized, multi-site pediatric healthcare system built upon a centralized, efficient and collaborative infrastructure committed to improving the health of all children. The mission of Nemours is to improve the health and health care of children by seeking new approaches to the prevention, diagnosis, and treatment of childhood diseases, and to educate the next generation of leaders in children’s health.
Nemours Children's Hospital, Florida is the newest addition to the Nemours integrated healthcare system. Our 130-bed pediatric hospital also features the area’s only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children’s Hospital, blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region.
