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Johnson County (KS) Department of Health and Environment
Olathe, Kansas
East Stroudsburg University of Pennsylvania
East Stroudsburg, Pennsylvania
Texas tech University HSC - El Paso
El Paso, Texas
Arlington County Government
Arlington, Virginia
Associate Professor or Professor & Chair of the Department of Health Behavior, Policy, and Managemen
Joint School of Public Health @ Old Dominion University and Norfolk State University
Norfolk, Virginia
Joint School of Public Health @ Old Dominion University and Norfolk State University
Norfolk, Virginia
CUNY School of Medicine
New York, New York
County of San Mateo
Redwood City, California
CUNY School of Medicine
New York, New York
Humana Professor of Community Health & Equity, Jefferson College of Population Health, Thomas Jeffer
Thomas Jefferson University
Philadelphia, Pennsylvania
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Indiana University School of Public Health: Bloomington
Bloomington, Indiana
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Customer Service Advocate I
JOB SUMMARY: Responsible for accomplishing their primary goal of providing support and rendering Excellent Customer Service by addressing all Health Plan Members calls related to inquiries, questions and concerns in all areas including enrollment, benefit interpretation and eligibility for medical care. Serving assistance to one/maximum two Lines of Business. Maintains confidentiality per HIPAA guidelines.JOB SPECIFICATIONS AND CORE COMPETENCIESEssential Functions40% Call Handling: Answer and document Members calls related to inquiries, questions and concerns in all areas including eligibility and status of claims and authorizations. Specifically, have the knowledge
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