Career Center

1. Accurate and timely scheduling of Outpatient Imaging and Cardiopulmonary procedures. Considers preparation instructions, provider request and patient preferences when selecting location date and time for the appointment. Follows Scheduling and Insurance Guidelines.
2. Responsible for answering incoming phone calls, taking complete messages, prioritizing and redirecting calls appropriately.
3. Obtains complete orders prior to scheduling. Works closely with clinic staff, providers and technologists to ensure demographic and insurance information is up to date, orders are accurate and diagnosis codes support medical necessity.
4. Creates complete and accurate Pre-Registration accounts for all scheduled appointments.
5. Uses scheduling request lists to make outgoing calls to patients as orders come in. Documents contact attempts and selects appropriate dates for follow up calls. Enters clear comments for tracking and communication with staff and providers. Follows reminder call procedures.
6. Provides patients with complete preparation instructions, education, directions, and check in times. Addresses or redirects patient questions appropriately.
7. Responsible for coordinating with other staff members and schedulers when out of the office to ensure scheduling activity continues seamlessly.
8. Demonstrates excellent communication skills and phone etiquette. Interacts with external and internal parties with respect, courtesy, and sensitivity.
9. Role models principles of a Just Culture and Organizational Values.
10. Perform other duties as assigned. Must be HIPAA compliant.

• Previous admitting or clerical experience preferred
• Working knowledge of medical terminology preferred

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• Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Office-level typing and computer skills are required.

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Benefits at Vail Health (Full Time) Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

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About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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Connections working at Vail Health