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Posted: 06-Jun-25
Location: Los Angeles, California
Internal Number: 147737569
The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Clinic Coordinator to join the Department of Psychiatry. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include:
- Front desk duties (triage calls, greet and check-in patients)
- Responsible for patient interviewing and encounter registration
- Obtaining all financial and demographic information from patients
- Accurately encounter patients utilizing proper Care Connect functions
- Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability
- Verifying insurance benefits and accurately record benefits for finance review
- Reviewing accounts for change in status and re-verify benefits and/or authorization
- Scheduling and confirming patients appointments
- Other duties as assigned
Salary: $29.42/hr - $42.14/hr
- Knowledge of basic psychiatric terminology
- Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems.
- Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
- Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
- Skill in performing basic arithmetic.
- Ability to work independently and exercise appropriate decisions with minimum supervision.
- Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds.
- Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public.
- Skill in organizing and prioritizing assignments
- Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations.
- Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system.
