Career Center

RIWOspine, Inc. is recruiting for a new Clinical Specialist position.

Turn your passion for helping patients into a rewarding career with real potential for growth!

Primary responsibility is supporting endoscopic spine surgery cases at a RIWOspine account in the Philadelphia area. On-site support includes ensuring equipment ready for cases, providing technical support during surgical cases, and ongoing training for hospital staff.

Also responsible for assisting at other accounts and helping with RIWOspine training courses.

Experience in the OR setting is strongly preferred and knowledge of spine and/or endoscopic procedures is a plus. This is a great opportunity for scrub techs, OR nurses, surgical sales reps, and other perioperative personnel. The position is primarily in the Philadelphia area with 15% travel outside of this area. Salary of $80k+ commensurate with experience.

LOCATION: Field-based position, Eastern US preferred

RESPONSIBILITIES:

Coverage of surgical cases for product evaluations and installation of new equipment:

• Ensure all necessary equipment is at the facility and in good working order.
• Educate stakeholders (doctors, OR management, OR staff, SPD, etc.) on the RIWOspine techniques, equipment, and proper usage and care.
• Meet with the surgeon before the case to discuss the surgery.
• Provide technical and clinical support during cases.
• Ensure any loaner equipment is cleaned and returned to RIWOspine.
• Provide feedback to the territory sales personnel regarding the cases.
• Follow up with doctors and stakeholders as needed.

Education of doctors, including assisting with RIWOspine workshops:

• Help with the setup of laboratory equipment and lab stations.
• Instruct surgeons in the classroom and at lab stations.
• Tear down lab stations and clean and pack equipment.
• Follow up with doctors as needed.
• Develop training materials as required.

Training of RIWOspine sales representatives:

• Assist in running corporate training events.
• Give presentations and demonstrations on anatomy, surgical techniques, and use of instrumentation and equipment.
• Supervise hands-on labs, including set-up, tear-down, and cleaning
• Visit new sales reps in the field for training and surgical case observation.
• Develop training materials as needed.

Existing account support:

• Periodically visit existing customers and key accounts
• Ensure that the equipment at the facility is complete and in good working condition.
• Provide any in-service training as required by the staff.
• Meet with the surgeon and attend a surgical case if possible.
• Provide feedback to the sales team on any concerns and possible additional training and equipment needs.

ADDITIONAL RESPONSIBILITIES:

• Attend trade shows and educate surgeons on RIWOspine techniques and products at the booth and hands-on courses
• Assist in developing training materials (presentations, quick reference cards, training videos, etc.)
• Document RIWOspine and clinical activities on social media
• 80 %+ travel required (local and overnight stays)
• Be aware of and comply with RIWOspine Quality processes and applicable laws and regulations for this job type/position.
• Other duties as assigned by the Clinical Application Manager.

RIWOspine Inc. offers a competitive compensation and benefits package.

QUALIFICATIONS:

• Bachelor’s Degree in Nursing, Surgical Technology, or other related field or a Bachelor’s Degree in business or healthcare strongly preferred.
• Three years of experience in the healthcare field.
• Experience in the operating room and with OR protocol.
• Ability to work with a variety of different customers and personalities.
• Knowledge of spine anatomy and spine surgical techniques.
• Ability to work weekends (approx. 10-20 Saturdays and/or Sundays per year)
• Experience with and understanding of cross-cultural differences and the ability to work within this environment are crucial for successful employment.
• The following physical demands are required:
  • Stand/Sit/Walk 8 hours per day
  • Lift/Carry 35 pounds
• The following work environment conditions may exist:
  • Infectious Disease Exposure
  • Laser Exposure
  • X-Ray Exposure
  • Chemicals Exposure

About RIWOspine Inc.

RIWOspine has long been the leader in pioneering full-endoscopic spine surgery with the development of specialized instrumentation and standardized techniques, combined with enabling technologies such as high-resolution endoscopes, HD imaging systems, and articulating instruments.The development of pioneering surgical solutions for minimally invasive spinal surgery is our motivation. As a subsidiary of Richard Wolf GmbH, we have many years of specialist expertise in the areas of research and development, production and sales of innovative products for spinal surgery and we support physicians and clinics worldwide with a comprehensive range of services in order to achieve the best possible surgical results. Our products are used in over 60 countries and guarantee a high level of patient satisfaction. Become part of our highly motivated professional team!

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