Career Center

Penn State Health - Hershey Medical Center

Location: US:PA: Hershey
Work Type: Full Time
FTE: 0.90
Shift: Varied
Hours: 8 hr
Recruiter Contact: Brie Kissell at bkissell@pennstatehealth.psu.edu

SUMMARY OF POSITION:

The Penn State Health Medical Group ? Contingency Pool is seeking a customer service-focused Medical Office Associate (MOA) to join the travel pool team! Spanning over a variety of counties in the South-Central PA area including Dauphin, Cumberland, Lancaster, York, and Berks counties; the MOA will be expected to float to different Academic Practice Division (APD) Medical Group offices for daily/weekly work assignments. The APD-based offices do range from General Primary Care to single or multi-specialty offices, so no two-day are alike!

The Medical Office Associate of the Contingency Pool will be expected to perform the following duties throughout their designated assignments: check patients in and out of appointments, schedule follow-up appointments, verify insurance, complete referrals, collect co-pay, and complete end-of-day reconciliation while acting on behalf of the core staff. The MOA should anticipate completing administrative duties as assigned by the host office.

The ideal MOA for this position will be able to work within a team environment and independently. With each assignment, it will be expected that the Medical Office Associate will meet not only the Contingency?s Pool expectations but also those of the assigned office. It is important to be punctual and the 8-week introductory training course must be completed in full, absence during initial training is discouraged. Apply today!

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent required 

 PREFERRED QUALIFICATION(S):

• Six (6) months of customer service experience preferred 

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.   

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?

#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. 

YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. 

Union: Non Bargained

About Penn State Health

At Penn State Health, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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