Saint Luke's in Kansas City is seeking a Lead Accomodation Partner to join our team. This role will give you the opportunity to lead complex accommodation case management and drive workplace solutions through collaboration, expert guidance, and direct impact on employee well-being.

Responsibilities: (insert 3-4 bullet points about the duties of the role)

Case Management & IP Facilitation

• Manage complex accommodation requests (ADA, PWFA, religious, leave, job reassignment, medical separation)

• Oversee full case lifecycle: intake to closure

• Facilitate the Interactive Process (IP) in alignment with state/federal laws and internal policies

Team Leadership & Support

• Train, mentor, and advise Disability & Leave Management (DLM) team members

• Provide case support and oversight in absence of other partners

• Balance team workloads and serve as overflow support

Stakeholder Engagement

• Collaborate with team members, leaders, HR, legal, vendors, and medical providers

• Educate leaders and employees on accommodation processes and outcomes

• Maintain regular contact with all parties throughout the IP

Accommodation Implementation

• Analyze job functions and recommend accommodations (temporary/permanent)

• Coordinate return-to-work and transitional work plans

• Facilitate reassignment or recommend medical separation when needed

• Monitor effectiveness of accommodations

Documentation & Compliance

• Ensure accurate and timely case documentation in system

• Prepare medical provider correspondence and collect necessary documentation

• Support audit, compliance, and reporting efforts

Customer Experience & Communication

• Provide timely, accurate, and compassionate responses

• Serve as escalation point and trusted advisor to leaders and team members

Process Improvement & Adaptability

• Contribute to workflow optimization and standard process development

• Adapt to shifting priorities in a fast-paced environment

• Use strong interpersonal and analytical skills to resolve conflicts and influence outcomes

Why Saint Luke's?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans

• Tuition reimbursement

• Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans

• Retirement contributions

• Employee Assistance Program