Career Center

JOB SUMMARY:
Perform all tasks related to the preparation of prescription medication under the supervision of a pharmacist; maintain drug inventory under the supervision of a pharmacist; accept requests for medication refills from patients and prepare the medication for refill under the supervision of a pharmacist; provide excellent customer service; other duties as assigned.

MAJOR DUTIES AND RESPONSIBILITIES:
Workplace Computer and Equipment
• Accurately enters prescription drug data into computer

Checking, Examining, and Recording
• Checks all labels generated against the original written prescription for accuracy
• Orders, receives and monitors drug inventory
• Ensures that patients receive all medications upon pick-up
• Receives prescriptions from patients and consistently fills out an intake sheet
• Performs all outtake procedures as instructed to ensure medications are correct
• Signs prescriptions out of pharmacy, receives payment, processes credit payments

Compliance, Policy, and Procedure
• Is aware most pharmacy policies and procedures and regularly seeks to adhere to them

Communication
• Treats patients and co-workers in a respectful and confidential manner
• Courteously and quickly responds to co-workers and patients request for service or back-up.
• Consistently interacts with customers and co-workers in a patient, professional manner
• Greets patients and co-workers with a professional, friendly greeting over the phone or in person

Integrity
• Is aware of patient confidentiality and takes steps to preserve it.

Patient Focus
• Appropriately triages patient to triage when unable or meet requests
• Accepts refill requests from patients and providers and sends flags if necessary to expedite accessibility

EDUCATION AND/OR EXPERIENCE:
• Required: High school Diploma or GED
• Desired: Working formal knowledge; equivalent to an Associate's degree (2 years in college)
• Required: Current Maryland State Pharmacy Technician Certificate in good standing.
• Basic mathematical skills
• Attention to detail and sense of urgency
• Desired: 1-2 years pharmacy technician experience in retail pharmacy setting
• Fluent communication in Spanish language
• Retail Pharmacy Experience
• Proficiency in Microsoft Office