Career Center

Overview

Schedule

Flex start: 7:00 AM - 5:00 PM, Monday through Friday

Role Overview

This position is the first point of contact for patients arriving at the office. It sets the tone for their visit and plays a vital role in ensuring accurate billing.

Top responsibilities include:

• Checking patients in and out
• Insurance verification
• Scheduling appointments
• Managing paperwork (mail and faxes)
• Computer work in work queues and pool messages

The front office collaborates closely with the back office, providers, triage team, and our central call center--strong communication skills are essential.

Team Environment

• Small team
• We value teamwork and a positive attitude--jumping in to help when needed is key
• We like to get the job done and have fun while doing it

Onboarding

A mix of virtual sessions, onsite training, and modules tailored to each candidate's needs.

Patient volume: Approximately 80 patients per day

Preferred experience: Cerner or Epic

Qualifications

• High School Diploma/GED required
• Prefer experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)