Career Center

Overview

Join the FHP Quality Department as we embark on our continual improvement journey with FHP Forward: Improve. Patient-Centered. Empower!

This position evaluates, identifies, plans, and leads patient safety and quality initiatives at both the system and facility level, with the goal of reducing patient harm and preventing negative outcomes. The role collaborates closely with internal and external stakeholders to monitor performance, investigate events, and implement evidence-based improvements. It supports a culture of safety, regulatory compliance, and service excellence through proactive assessment and effective communication.

This position has system wide responsibility, as well as involvement in facility level quality and patient safety activities. The role assesses and identifies quality and patient safety risks in situations with multiple competing priorities. This position functions autonomously. Provides ongoing quality and patient safety communication to internal and external customers. Internal customers include but are not limited to: patients/family, leaders, physicians and employees. External customers include but are not limited to: insurers, accreditation/regulatory bodies, patients, families and the community.

Pay & Benefits:

• Compensation: $33.12 to $53.00 hourly wage based on experience and education
• Additional Pay: Shift Differential, Annual Increases, Paid Time Off
• Benefits: medical, vision, dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
• Shifts Available: Full Time, Exempt

About Fairbanks Memorial HospitalFairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.

Responsibilities

• Actively identifies patient safety opportunities. Coordinates, investigates, analyzes, and responds to quality/patient safety issues, events, significant care issues or trends. Conducts ongoing performance assessments of departments and facilities using clinical outcome data to identify trends and improvement opportunities.

• Responds to, investigates, and analyzes quality and patient safety events and care issues. Actively identifies patient safety opportunities and aids in facilitation of action plans.

• Applies process improvement tools and methodologies to reduce variation, enhance safety, and prevent harm.

• Determines risk for exposure of harm/potential harm to patients in response to identified opportunities, outcomes etc. Assists in the determination of the level of containment/control required for: immediate harm, risk for harm in current process and future potential for harm.

• Reviews and communicates lessons learned; presenting findings and recommendations/required actions to avoid future exposure of harm to patients. Presents data and reports, deficiencies identified during internal surveillance and monitoring, and the status of implementation to key stakeholders and identified committees.

• Collaborates with care teams, risk management, clinical disciplines, and facility leadership to address safety gaps and drive best practices.

• Provides education and resources to staff and leaders on patient safety requirements, compliance standards, and quality improvement strategies.

• Maintains compliance with organizational policies, professional standards, and accreditation/regulatory requirements.

• Consistently models Foundation Health's core and leadership behaviors to deliver an exceptional service experience

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications

• Requires Bachelor's degree or equivalent in nursing or related field.
• Current RN license in the state of practice or clinical background with valid license/certification or equivalent experience.
• Requires a proficiency level typically attained with five (5) years acute care clinical experience.
• Strong analytical and problem-solving skills, with experience in managing programs and projects.
• Excellent interpersonal and written communication skills.
• Ability to perform complex data analysis, prioritize competing tasks, and work independently in a fast-paced environment.

PREFERRED QUALIFICATIONS

• Registered Nurse (RN) license preferred.
• Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) preferred.
• Experience in process improvement, data management and analysis, group facilitation, and visual reporting tools.
• Working knowledge of regulatory and accreditation standards.
• Additional related education and/or experience preferred.

Foundation Health Partners is an EEO/AAP employer; qqualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.