Career Center
MOUNT VERNON, Iowa
Phoenix, Arizona
Norman, Oklahoma
New Brunswick, New Jersey
Houston and Dallas, Texas
San Francisco, California
DeKalb, Indiana
Albany, New York
El Paso, Texas
Posted: 16-Jan-26
Location: Voorhees Township, New Jersey
Internal Number: 56986
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination
Experience Required
- Minimum one year of recent registration or billing experience working in a medical facility preferred.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
- Epic experience preferred.
- Excellent organizational, written/verbal communication and teamwork skills.
- Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required
License/Certification Requirements
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
Special Requirements
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
Per diem, as needed.
Travel between sites may be required, Moorestown and Voorhees surgery centers, as needed.
