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Posted: 29-Jan-26
Location: Irving, Texas
Categories:
Internal Number: 323491
Summary:
Leave Management Specialist I: Serves as a disability/leave intake liaison between CHRISTUS Associates, the Human Resource Shared Service Center, and the third-party administrator. Provides support for the Leave Management Specialist II role and supplies the necessary information to the third-party administrator for processing STD, LTD, WC, FMLA, Military, and paid and unpaid Leaves of Absence.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Facilitates the new claim initiation intake process via outreach with CHRISTUS Associates to ensure Associates are aware of their responsibilities while on disability and/or leave.
- Processes and submits Short Term Disability (STD) Eligibility forms for the third-party administrator to ensure appropriate disability benefit payments.
- Review and address Short Term Disability inquiries/forms from outside vendors.
- Validate Paid Time Off (PTO) hours within the timekeeping system in order to complete the Paid Time Off Request Forms to submit to the third-party administrator to ensure Associates who select are paid PTO in lieu of STD.
- Validate within the timekeeping and HR/payroll system FMLA eligibility for the third-party administrator to ensure appropriate leave protection.
- Review new claim initiation reporting and appropriately update Associates' status types within the HR/Payroll system.
- Provide salary information for LTD Salary Verification to the third-party administrator.
- Review and address Long Term Disability Subrogation Inquiries
- Review, work, and/or route case management service tickets for resolution.
- Facilitate miscellaneous third-party administrator and Associate requests.
- Ensures confidentiality of employee medical and leave records and ensures continued compliance with HIPAA Privacy laws.
- Performs other operational duties and assignments as directed.
Job Requirements:
Education/Skills
- Associate or bachelor?s Degree or equivalent experience in employee benefits, disability, FMLA, and administration.
Experience
- 0-2 years of prior relevant experience with a concentration on Disability, FMLA, and Leave of Absence concepts required.
- Knowledge of FMLA regulations.
- Possess strong communication skills to build sustainable working relationships throughout the organization.
- Demonstrate excellent customer service skills.
- Ability to present ideas and recommend solutions.
- Proficiency in Microsoft Office and other computer applications.
- Strong administrative abilities, problem-solving, and judgment skills.
Licenses, Registrations, or Certifications
- None
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
