Career Center

Nemours is hiring for a Well-being Specialist.

The Well-being Specialist supports Nemours Children's Health Associate Well-being initiatives to cultivate an environment conducive to optimizing the experience of providing exceptional care, with a focus on creating and delivering programming that helps mitigate the drivers of burnout and compassion fatigue while improving emotional health of associates. The position serves as content expert for individual and group-based interventions to support emotional well-being, address emotional distress and enhance coping skills of all associates while also developing and implementing systems responses to predictable sources of workplace stress. The individual selected for this position will provide organizational, team and individual well-being guidance and programming including health promotion, mental, emotional, and behavioral interventions. The Nemours Well-being Specialist develops, distributes, and evaluates educational content and psychosocial interventions related to well-being, with an emphasis on providing planned and on-demand practical and applied programming for all associates. This position interacts with all levels of the organization. Nemours Children's is an anti-racist organization and committed to creating an environment of inclusive excellence valuing all associates and empowering them to address racism, healthy equity and social justice to create the healthiest generations of children. Candidates will be expected to contribute to this mission and integrate these values into all well-being work.

Essential Functions:

• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor

The Well-being Specialist will maintain a regular on-site presence to meet individual and group level needs, both acutely and on-going basis. More specifically, this will include:

• Develop relationships and identify

• Establish trusting relationships with associates while providing general support and encouragement

• Promote role and accessibility through outreach, education, rounding

• Identify gaps in associate support

• Conduct one-on-one consultations with associates to determine need and plans for action

• Providing Individual and Group Interventions

• Participate in peer support programs and well-being rounds

• Provide brief evidence-based cognitive-behavioral interventions

• Provide crisis response to those affected by adverse events (e.g., debriefs)

• Provide well-being consultation for associates

• Instruct teams on Stress First-Aid and implementation techniques

• Serve as a Resource Liaison

• Provide consultative support to associates seeking referral to appropriate behavioral health providers, including education about most efficient and effective use of behavioral health resources

• Facilitate access to existing behavioral health and wellness resources (EAP, community providers)

• Develop and maintain referral relationships with community-based behavioral health providers to decrease barriers to securing timely psychological and psychiatric support for associates

• Work with hospital directors and managers to increase associate awareness of resources, understand staff well-being concerns and support as appropriate

• Develop and maintain a repository of community resources appropriate to the needs of associates

• Continuously expand knowledge and understanding of healthcare well-being interventions and resources, community resources, services and programs provided to best meet staff needs

• Maintain close collaboration with the peer support program manager, other regional peer support program directors and other well-being team members to align on strategy, education, policy and procedure

Organizational: The Well-being Specialist will support interventions at the organizational level

• Represent Nemours Associate Well-being at various orientation and well-being events

• Organize responses and programs for organizational mental health initiatives

• Provide consultative support, resources, and training to managers/ directors and leaders

• Travel, when requested, to additional Nemours Children's locations to provide on-site support to associates and managers/leaders

Support Nemours Associate Well-being team initiatives: The Well-being Specialist will join a team dedicated to a holistic approach to promote associate well-being, encompassing individual and systems level interventions, evaluation, research and contributions to the literature

• Partner with well-being team in identifying and evaluating environmental risk factors for burnout, recommending modifications when necessary

• Participate in quality improvement, and research projects, and development of well-being programs

• Provide education and well-being programming for associates

• Collaborate with multidisciplinary teams and department/unit leaders in the collection, analysis and evaluation of well-being data

• Attend regular staff meetings, trainings and other meetings as requested

• Assist with special projects as needed

Program Administration and Documentation

• Track program expenses and maintain program budget

• Track interventions and outcomes

• Competitive candidates will possess excellent interpersonal, written, and verbal communication skills as well as the ability to work independently, prioritize, problem-solve, and use time efficiently in alignment with program goals. Ideal candidates will have experience in healthcare settings and awareness of the unique emotional and mental health needs and challenges among healthcare personnel.

Requirements:

• Successful completion of master's degree in a social service field (MSW, MA or MS in Psychology or related field) and substantial experience providing direct intervention and programming.
• Certified as a LCSW, LCP, LMFT, or LMHC required
• 5+ years of experience required