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JOB SUMMARY 

The Epic Security Technical Specialist, working from our Dallas location is responsible for the strategic design and optimal implementation of Epic Security features, solutions, and enhancements aligned with BSWH strategic initiatives. This role requires a deep understanding of the complexity of the entire Epic Security Model well beyond the Epic Security Certification and be able to perform and direct others in risk-based testing of identity access and security systems. Responsible for collaborating with various operational leaders, information services, and managed services partners to champion ideation and creative solutions to align with the organization's strategic goals and maximize the utility of Epic Security. The Epic Technical Specialist is also responsible for mentoring junior and experienced analysts, supporting their development in problem-solving, project execution and go-live activities. Lastly, they monitor for issues, respond to help needs and participate in Epic, Information Services, and Information Security processes and represent accordingly.

ESSENTIAL FUNCTIONS OF THE ROLE

- CERTIFICATION/LICENSE/REGISTRATION - Epic Certification (EPICCERT): Must have 2 EPIC Certifications

1. Epic Security Systems Expertise: Serve as the primary cross-application expert on Epic for the entire security portfolio - providing guidance for design decisions, including providing input on potential impacts on downstream modules, and performing complex troubleshooting. Unite closely with all Epic application teams to drive holistic Epic Security management.

2. Solution Design: Collaborate with operational executive leaders and cross-functional teams to design and implement mature, innovative solutions that meet the organization's needs. This includes ideation, customization, configuration, and integration with other third-party applications.

3. Technical Consulting and Mentorship: Assist analysts and portfolio owners with security solution design, scoping calibration, and serve as an expert to validate enhancements and potential projects under the Epic Security Program purview. Foster an environment of continuous learning and professional growth within the team.

4. System Optimization: Proactively review technical setup for critical architecture and configuration and provides optimization and improvement opportunities - articulating the required level of effort with the benefits of each potential improvement.

5. Portfolio Health and Integration: Continuously evaluate and optimize new Epic modules and features to improve efficiency, usability, and patient outcomes. Create business cases for new features for evaluation by operational leadership. When an Epic-module does not meet current needs, oversee the integration of Epic with new and existing third-party systems to ensure an optimal long-term approach.

6. Project Leadership and Execution: Play an active role in Epic Security Program project planning, execution, and go-live support, ensuring smooth transitions to staff responsible for maintenance.

KEY SUCCESS FACTORS

Must maintain Epic certifications.

Able to quickly develop deep Epic application knowledge to build, test, support and train.

Ability to work well in team environments.

Proficient with word processing, spreadsheet, and email software applications.

Demonstrates customer-oriented service excellence principles.

Self-motivated leader who can identify, prioritize, and resolve issues and advance personal knowledge.

Ability to execute complex tasks through organization and details driven approach.

Ability and experience understanding end user workflow and owning the technical components of that workflow.

Demonstrates excellent interpersonal communication skills, among facility customers and team members.

Strong project management skills with the ability to drive smaller independent initiatives and assist assigned project managers move projects towards successful completion.

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or group.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 7 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Epic Certification (EPICCERT): Must obtain EPIC Certification within one year of hire or transfer to position.

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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