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Job SummaryManages a team of professionals and their daily activities within a 24-hour Enterprise Command Center that is responsible for the 24x7 availability of the organization’s Information Technology (IT) Infrastructure. Responsible for executing and monitoring the ongoing activities and procedures required to manage and maintain the organization’s IT infrastructure. Delivers these IT services at agreed upon levels.Job DutiesThe ECC Team Lead is the most senior ECC Engineer and should be competent in all ECC skillsets to effectively lead the team.Assumes full responsibility and group leadership of the ECC.Operates the ECC in accordance with ITIL/ITSM best practices.Responsible for management and scheduling of ECC Engineers and DC